Return/Exchange Policy

PLEASE CHOOSE CAREFULLY AS THERE IS NO REFUNDS OR RETURNS. 

Items that arrive with any kind of odor or stain will be denied. No exceptions. 

We are not responsible for any lost or stolen packages .

If you remove route insurance on your order we can not file a claim on your behalf and are not responsible if the order is lost or stolen. 

Route insurance is available for purchase at check out, if the insurance is removed we can not file a claim and are not responsible. If order is lost, missing, or stolen we must be notified within 5 business days as claims are time sensitive and could be denied. 

 

ORDERS CAN NOT BE CANCELED OR CHANGED ONCE THEY HAVE BEEN FULL FILLED DUE TO THE HIGH VOLUME OF ORDERS. PLEASE REVIEW YOUR PURCHASE BEFORE CHECKING OUT. IF WRONG SHIPPING METHOD IS SELECTED AN EMAIL WILL BE SENT WITH LINK TO PAY FOR SHIPPING COST AND MUST BE PAYED WITHIN 24 HOURS. 

SHAPEWEAR:

Exchanges are allowed for same style different size only. You have 2 business days from the date your order is received to notify us via email at calicurvesfajas@gmail.com or via phone (714) 852-3764 if you need a larger or smaller size. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING CHARGES TO AND FROM DESTINATION. Item must be received within 15 days of purchase or it will not be accepted. Please include invoice or a note stating (Name, Phone Number, Email, Size Needed). Exchanges are allowed for the same style different size only. An item exchange will be allowed one time per order. Item must be in its original packaging, clean, unworn, and odor/stain free. If the item shows signs of use such as stains, odors, or damages it will be refused and sent back. We recommend shipping item back with tracking number. WE ARE NOT RESPONSIBLE FOR LOST, MISSING, OR STOLEN PACKAGES.

CLEARENCE ITEMS:

Discounted items or Clearance Items are FINAL SALE. We can not exchange, return, or refund as most items are being liquidated due to low stock or being discontinued. 

 

BODYSUITS, PANTIES, BRAS, & THONG SHAPERS 

All sales are final. Due to USA health regulations we can not accept returns on undergarments or absorbent materials. We do not offer returns due to sanitary reasons. We do not offer any refunds or returns on weight-loss supplements or body lotions. Please refer to sizing charts when placing your order to ensure you select the correct size.For help with sizing please contact us via email at calicurveswt@gamil.com or via phone (714) 852-3764

 

AB BOARDS, BACK BOARDS, LIPO FOAMS, WRAP AROUND FOAMS, CHIN STRAPS, & RECOVERY PILLOWS ARE FINAL SALE ! 

 

Return Address:

Cali Curves Fajas 

 

5169 G STREET

CHINO CA 91710

 

CURBSIDE PICK UP : 

Exchanges are allowed for same style different size only .Once your order is ready for pick up you will be notified via email. Orders must be picked up within 15 days or transaction will be canceled and a 20% restocking fee will be applied. Remaining balance will be given as store credit only. ID must be shown when picking up your order and must match the name on the order, no exceptions. If an exchange is needed the item must be new, stain free, odor free, with tags. Please contact us for exchanges via phone 714-8523764 or email calicurvesfajas@gmail.com. 

 

Items that arrived with any kind of odor or stain will be denied. No exceptions. 

We are not responsible for any lost or stolen packages .

Route insurance is available for purchase at check out if the insurance is removed we can not file a claim and are not responsible. If order is lost, missing, or stolen we must be notified within 5 business days as claims are time sensitive and could be denied. 

 


Any order that is refused, sent back, or canceled after it's been shipped or fulfilled will be subject to a 20% restocking fee. Shipping costs will not be refunded. Remaining amount will be given as store credit. 

 

ANY SALE ORDERS PLACED WITH SHIPPING ERROR AND NOT COMPLETE WILL BE CANCELED AND SUBJECT TO A 20%  RESTOCKING FEE. NO EXCEPTIONS ! AMOUNT REFUNDED WILL BE GIVEN AS STORE CREDIT ONLY .