Return/Exchange Policy

PLEASE CHOOSE CAREFULLY AS THERE IS NO REFUNDS OR RETURNS.

BLACK FRIDAY SALE ORDERS CAN NOT BE CANCELED OR CHANGE ONCE THEY HAVE BEEN MADE DUE TO THE HIGH VOLUME OF ORDERS PLEASE REVIEW YOUR PURCHASE BEFORE CHECKING OUT. IF WRONG SHIPPING METHOD IS SELECTED AN EMAIL WILL BE SENT WITH LINK TO PAY FOR SHIPPING COST AND MUST BE PAYED WITHIN 24 HOURS. 

SHAPEWEAR:

Exchange is allowed for same style different size only .Once you have received your item and its to big or small you have 2 business days from the date received to notify us via email at calicurvesfajas@gmail.com or via phone (714) 852-3764. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING CHARGES TO AND FROM DESTINATION. Item must be received within 15 days of purchase or will not be accepted. Please include invoice or a note stating (Name, Phone Number, Email, Size Needed). Exchange is allowed same style different size only .  Item exchange will only be allowed one time per order. Item must be in its original packaging, clean, unworn, and odor free. If item is used, stained, or with odor will be refused and sent back. We recommend shipping item back with tracking number. WE ARE NOT RESPONSIBLE FOR LOST, MISSING, OR STOLEN PACKAGES.

CLEARENCE ITEMS:

Discounted items or Clearence Items are FINAL SALE. We can not exchange, return, or refund as most items are being liquidated due to low stock or being discontinued. 

 

BODYSUITS, PANTIES, BRAS, & THONG SHAPERS 

All sales are final. Due to USA health regulations we can not accept returns on undergarments or absorbent materials. We do not offer returns due to sanitary reasons. We do not offer any refunds or returns on weightless supplements or body lotions.Please refer to sizing charts when placing your order to ensure you receive the correct size.For help with sizing please contact us via email at calicurveswt@gamil.com or via phone (714) 852-3764

 

AB BOARDS, BACK BOARDS, LIPO FOAMS, WRAP AROUND FOAMS & RECOVERY PILLOWS ARE FINAL SALE ! 

 

Return Address:

Cali Curves Fajas 

210 W 4TH ST

SANTA ANA CA 92880  

 

CURBSIDE PICK UP : 

Exchange is allowed for same style different size only .Once your order is ready for pick up we will email you stating date your order will be ready. Orders must be picked up within 15 days or transaction will be canceled and a 15% restocking fee will be applied. ID must be shown when picking up your order and must match order name no exceptions.  If exchange is needed item must be new, satin free, odor free, with tags. Please contact us for exchanges via phone 714-8523764 or email  calicurvesfajas@gmail.com. 

 

Items that arrived with any kind of odor or stain will be denied. No exceptions. 

We are not responsible for any lost or stolen packages .

Route insurance is available for purchase at check out if the insurance is removed we can not file a claim and are not responsible. If order is lost, missing, or stolen we must be notified within 5 business days as claims are time sensitive and could be denied.

 


Any order that is refused, sent back, or canceled after it's been shipped or fulfilled will be subject to a 15% restocking fee. Shipping will not be refunded. 

 

BLACK FRIDAY SALE ORDERS WITH SHIPPING ERROR AND NOT COMPLETE WILL BE CANCELED AND SUBJECT TO A 35%  RESTOCKING FEE. NO EXCEPTIONS !